Accessibility requirements can be communicated (article 10.2.a of RD 1112/2018) for:
- Report any possible breach of this website.
- Transmit other difficulties of access to the content.
- Formulate any other query or suggestion of improvement related to the accessibility of the website.
For these communications, the following channels are available:
According to article 10.2.b of RD 1112/2018, you can also present:
- A complaint about compliance with the requirements of RD 1112/2018.
- A request for accessible information on:
- Contents that are excluded from the scope of application of RD 1112/2018 according to Article 3, paragraph 4.
- Content that is exempt from meeting accessibility requirements by imposing a disproportionate burden.
In the request for accessible information, you must clearly specify the facts, reasons and request to confirm that it is a reasonable and legitimate request.
Requests for accessible information and complaints can be submitted according to the options set out in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.
Communications, complaints and requests for accessible information will be received and managed by the General Directorate of Public Governance of the Ministry for Digital Transformation and Public Service.