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2.2.10. Annual satisfaction survey

Summary table of the activity
Commitment, initiative and activity Start Fin State

2. Plan to improve and strengthen transparency

2.2. Improving the Transparency Portal, and accountability

2.2.10. Annual satisfaction survey for the periodic evaluation and improvement of the Portal

06/01/2021

01/06/2024

Finished

State of implementation

Objective: Carry out a satisfaction survey every year to assess the degree of satisfaction of the Transparency Portal and identify areas of improvement of it.

  • Note: task 1 of activity 7 of Project 4 “New Transparency Portal” of the DGGP Strategic Plan.
  • Note: Activity in collaboration with S.G. GA

The service charter indicators are being reviewed to advance the portal satisfaction survey.

Current status: The survey is already published and open until 30/04/2023. When the deadline expires, the results will be published.